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Free Technical Document Downloads

Browse through our extensive list of free Sales & Marketing white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

E-commerce 101: A Guide to Successful Selling on the Web For many business owners, launching an online shopping site makes perfect sense. However, there are some important things you should know...

Adobe Document Cloud for Sales Acceleration With Adobe Document Cloud, sales teams can accelerate towards closing more deals faster....

Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task....

Authority Leadership Marketing: Making Content the Cornerstone of Customer Engagement and Relevance Customer-centric content and authority leadership are critical to building brand trust, accelerating lead acquisition, and shortening...

12 Must-Ask Questions for Sales Managers & VPs Learn the 12 questions data-driven sales leaders should be asking about their team’s performance every week....

Engage at Every Stage: Using Mobile Relationship Marketing (MRM) to Put More Interaction in the Hands of the Customer An initiative to explore where and how Mobile Relationship Marketing (MRM) is being embraced across multiple industries....

Your Sales Operations eBook: I Dream of Easy The guide to improving sales operations and finally getting some sleep....

Research Report: The Essential Activities Business Leaders Must Get Right to Make an Impact at Their Organization CEB outlines the essential activities for running an effective department and helps you figure out where to start....

10 Benefits of Tag Management Reason No. 1: Bring Order to Digital Marketing Chaos....

The Contact Center in 2015 According to the Avaya Consumer Preference Report, 41% of users talking to a contact center agent rate “fast and efficient resolution...

Top Tools for Sales: SFA Focus Handling sales effectively is one of the most important functions of any successful business, and Sales Force Automation (SFA) systems can...

10 Ways to Improve Your Content Marketing Today Learn rules to achieve loyal fans by producing great content....

8 Ways to Create More Effective Lead Generation Programs Explore key areas you should focus on with your content syndication strategy in order to help you get the attention of your target audience...

Using an e-Signature Solution to Save Time and Money Your enterprise can become more efficient and you can cut costs with e-signatures....

Microsoft PowerPoint 2013 -- Free Quick Reference Card This Microsoft PowerPoint 2013 Quick Reference provides shortcuts, tips and tricks for the popular presentation software....

Turning CRM Data into Customer Knowledge "Understanding customer behavior" is one of the top reasons why businesses choose to invest in a CRM solution....

 
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